In 1969, Louis Stein was a successful real estate broker with an established and thriving agency. He decided to pursue the new home construction industry when he purchased development lots outside the GTA and started Picture Homes Development Inc.
Some of Picture Homes’ first communities were in the Whitby and Port Perry areas. In 2000 sadly Louis passed away and his son Marty Stein continued with the company alongside his two partners Lorne Stein and Tony Iordanis.
With decades of experience, Picture Homes is a second-generation family business that is known for great quality homes at a fair price.
At Picture Homes, we’ve been around long enough to know something about value—we’re award-winning builders of brand new family homes with extra quality and value “built-in”! Great design, superior quality, exceptional value and unmatched after-sales service have been the four cornerstones of our success. Our family builds for your family, and that personal pride in our work is just one reason why we have an excellent reputation with the Tarion Warranty Corporation, with an enviable track record for customer satisfaction in after-sales service.
With more than 40 years of experience building in fine communities across southern Ontario, we want every one of our residents to feel they’ve gotten their money’s worth—and then some!
Picture Homes, your trusted new home builder in Peterborough, Bowmanville and Port Perry.
We take pride in our Customer Service. Please help us help you by sending in your Tarion 30 day and your 1 Year Forms as required.
Non-Emergency Warranty Service
For non-emergency warranty service please submit your 30-day 1-year and your 2-year Tarion Forms to us by mail or email our Customer Service Department as well as Tarion.
For any other questions or concerns please email our Customer Service Department.
During the First year you will have two opportunities to report any concerns or issues to our Customer Service Department. The 1st opportunity is the 30-day Form. This must be submitted to us and Tarion no later than 30 days after possession. The 2nd opportunity is the 1-Year Form, this must be submitted to us and Tarion no later than 1 Year after possession. You will have one more opportunity in the 2nd year to send in your 2-Year Tarion Form. For 2nd year warrantable items please refer to your Homeowners Information Package. This 2nd year form must be submitted to us and Tarion no later than 2 years after possession.
Exceptions to the Statutory Warranty Process
Certain severe conditions constitute an emergency situation. An emergency is any warrantable deficiency within the control of your builder that, if not attended to immediately, would likely result in imminent and substantial damage to your home, or would likely represent an imminent and substantial risk to the health and safety of its occupants. Examples of emergency situations include:
What To Do In An Emergency Situation
There are a few things you must do to protect your home’s statutory warranty. Doing so will help ensure that you have a successful new home experience and failing to do so could put your home’s statutory warranty in jeopardy. To protect your home’s statutory warranty: